Course catalogue

Follow Social Distancing: Avoid close contact with one another. Keep at least a six feet (2 meters) or the governmental recommended distance.

Leaders face conflict situations regularly as they manage team members, departmental issues, and organizational challenges. While there are core principles for solving these problems, they can’t all be solved using one strategy. Personality conflict between co-workers requires one approach, while an interdepartmental conflict requires another. In this lesson, we’ll look at several incidents and discuss how to resolve them. We’ll also suggest other strategies you can employ to address and minimize conflict in your workplace.

• Manage small group conflict   

• Manage large group conflict   

• Identify more strategies, tools, and thoughts on managing conflict

"“The single biggest problem in communication is the illusion that it has taken place.” 

-George Bernard Shaw 

Thanks to technology, we now have numerous ways to communicate with one another. Organizations depend on social media, texting, and tweeting in addition to emails to present themselves to all the stakeholders. These rapid-fire methods of communicating have changed how we speak, how we receive information, and how we interpret the information we’ve received. Sometimes, these speed-of-light methods of connecting can affect our communication skills. Have you ever wondered if the receiver received your communication correctly or not? Do you evaluate the messages you send? This course will help you with tricks to communicate effectively using electronic media.

• Judge whether your message is essential and timely 

• Draft short messages 

• Use tools and white spaces for flawless messages 

• Convey the gist of the message in the subject line 

• Make decisions on when to not send emails and when to reply promptly

Leaders of successful sales organizations focus on strategic planning, intentional hiring, and effective coaching. They build a solid and well-defined sales framework that undergirds their sales team’s efforts. They prioritize hiring people who have the right skills, energy, and outlook. And they develop work environments that are highly structured, purposefully challenging, and appropriately supportive. When sales leaders achieve a good balance of these three factors, the sales process is streamlined, organized, and successful. 

• Build a strategic framework   

• Hire qualified salespeople  

• Coach your team members

In today’s dynamic business environment, it has become of utmost importance for any organization to have a strategic plan in place. A strategic plan is a powerful instrument that helps a company commit to a future goal, motivate its organization through vision, clearly see its strengths and weaknesses, and move forward with a well-thought-out and measurable action plan. Thus, we can say that strategic planning sets direction, outlines measurable goals, and aids in changing approaches when moving forward. To develop an effective strategic plan, you must understand both where your business stands today and where it wants to be in the future.

• Define strategic planning and enlist elements of strategic planning      

• Explain the importance of an organizations mission and vision statements      

• Describe the core values and its unique value proposition     

• Outline goals, objectives, and plan to measure progress and performance

Presentation

This training course provides a general introduction to ship machinery, details of diesel engines, a description of piping systems in ship's engine rooms and an overview of marine auxiliary machinery such as pumps, compressors, purifiers, heat exchangers, etc.

Objectives

On completion of the training, students will be able to:

Know the different types and arrangements of ship machinery applied for ship propulsion, understand the main parameters of ship machinery and the basic propulsion power transmission principles, and know the conceptual requirements for reliable and safe work of ship propulsion.

Know the main parts of marine diesel engines and understand their functions, get familiar with the most common problems involving engine parts, and understand the basic requirements for the reliable and safe operation of diesel engines.

Know the different types of piping systems in the ships engine room, understand the purpose and the basic arrangement of systems.

Know the different types of auxiliary machinery found on board ships, understand their working principles and the basic requirements for reliable and safe work of auxiliary machinery.

Program

Module 1 – Ship Machinery

Overview of the different propulsion types: Low-speed diesel engine layout, medium-speed diesel engine layout, steam propulsion with HP and LP steam turbines, gas turbines propulsion, diesel-electric propulsion, combined layouts, dual fuel engines, nuclear propulsion plants

Diesel engines outline

High pressure and low-pressure steam turbines 

Gas turbine cycles

Module 2 – Engine Details

Cylinder heads

Cylinder liners

Pistons

Crosshead and connecting rods

Bearings

Crankshaft

Engine casing

Turbocharger

Module 3 – Engine Room Systems

Seawater system

Freshwater system

Fuel oil system

Lubricating oil system

Compressed air system

Exhaust system

Module 4 – Marine Auxiliary Machinery

Pumps: Centrifugal pumps, positive displacement pumps, reciprocating pumps

Separators

Heat exchangers

Air compressors and air receivers

Steering gear

Reduction gears

Shaft generator

Thrust bearing

Controllable pitch propeller

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Marine Engineering Fundamentals, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Marine Engineering Fundamentals is obtained after completing the course and passing the online test.

Presentation

This training course provides an overview of the Penetrant Testing (PT) method for non-destructive examination of materials and welding, its objectives and principles.

Objectives

On completion of the training, students will be able to:

Understand the basic physical principles of liquid penetrant testing.

Know the testing procedure and the inspection process referred to testing materials and equipment.

Differentiate applications and the acceptance criteria applied.

Get familiar with the purposes of reference materials and/or blocks to ensure the quality of test performance and testing results.Program

Basic principle, capillary effect

Physical properties of the penetrant

Testing procedure

o Pre-cleaning

o Penetrant application

o Excess penetrant removal

o Developer application

o Inspection and recording

o Post-cleaning

Testing materials and equipment

o Penetrants

o Removal methods

o Developers

o Equipment

Applications and acceptance criteria

o Indications

o Test report

Reliability, quality of test performance

o Surface preparation and condition

o Types of penetrant materials and equipment used

o Penetrations and development time

o Viewing conditions

o The temperature of the test surface

o The material tested and flaws expected

o NDT personnel competence

o Safety issues

Certificate

On completion of the training program, the student will be awarded:

A Certificate of NDT – Penetrant Testing, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of NDT – Penetrant Testing is obtained after completion of the course and passing the online test.

Employees working in an organization bring a level of enthusiasm and energy to the work they do in the organization. They are committed and creative in their approach. This energy is crucial for any organizational success, and it is termed as emotional motivation. The factors influencing this energy level can be either intrinsic or extrinsic. In this lesson, you will learn about both intrinsic motivation and extrinsic motivation and how to leverage them. 

How do you motivate your team to do their best? You give them the tools, trust, and time to make their jobs personal. You provide enough challenge for them to work at facilitating better, but not so hard that they become discouraged. Help them connect with their work and give them a reason to work, which is beyond the paycheck. 

• Explain the challenges of using extrinsic motivation 

• Learn the three methods of intrinsic motivation: autonomy, mastery, and purpose

Defining your competitive edge, target market, and competition is just the first step to gaining more market share in your industry or niche. This is an ongoing process. You must continuously research, review, and revise these three factors in order to maintain your edge. Use your research alongside a competitive strategy to drive internal and external efforts through marketing, corporate culture, training, hiring, research, operations, customer service, messaging, leadership, and more. Defining and leveraging your unique competitive edge is the key to market success.

• Define your competitive edge    

• Define your target market and identify your competition    

• Practice the strategies for building your competitive edge

With COVID-19 meaning that home working is no longer an option but a necessity for many, what are the potential side effects on our health and work performance. Employers may need to provide additional training to ensure appropriate supervision and work behaviours. These include remote technology, communication skills development, time management and ergonomics.

Managing remote teams and business continuity are operational priorities for companies during the COVID-19 pandemic.  Remote working allows some operations to continue and facilitate flexible work schedules, which typically improves individual performance. However, greater flexibility and leading teams remotely puts a greater burden on managers and makes supervision more complex. 

The group of workers who experience most difficulty in handling ‘boundary-less’ working are actually managers.  This is mainly because they are connected longer in their ‘non-working time’.

The ‘Managing Remote Teams’ bundle includes 3 months access to 10 online courses and over 10 hours of eLearning. 

• Negativity in the Workplace

• Decision Making

• Supporting Change: 03-Your Path to Supporting Change

• Management 101: 02-Leading and Communicating as a Manager

• Smart Management: Managing a Geographically Distributed Workforce

• Health and Safety for Home Workers (Managers)

• Lone Working (Managers)

• An Effective Leader’s Guide to Time Management

• Team Building IV: Conflict Management

• Essential Skills of Leadership: 05-Lead Effective Meetings

The virtual interview can be a challenging and difficult process if you don’t prepare properly. You may face many challenges, such as technological, ambience related issues. However, to convene a successful interview, it is important to how to overcome these challenges. Branding your company is also one the challenges you may face when conducting virtual interview. Home setup throws various set of challenges, which one must overcome to have successful virtual interview. In this course, you will learn to overcome the challenges faced in conducting a successful virtual interview. 

• Identify the requisites of a pre-interview process

• List best practices while conducting interview virtually

• Identify post interview actionable

A dream doesn't become reality through magic; it takes sweat, determination and hard work.

 -Colin Powell 

A new methodology for innovation, “Trystorming” is a combination of “Brainstorming” and “Trying” something practically. This lesson highlights the difference between brainstorming and trystorming, and provides the guidelines for where and when it can be used. Trystorming is a practical approach to innovating by focusing on practically trying or experimenting within reasonable limits to understand the efficacy of an idea before implementing it fully. Take this lesson to pick up the basics of trystorming and lead innovations in your organization.

• Explain what is trystorming 

• Know the difference between trystorming and brainstorming 

• Describe the guidelines for trystorming and where it can be used

Presentation

This training course provides an overview of the Radiographic Testing (RT) method for non-destructive examination of materials and welding, its objectives and principles.

Objectives

On completion of the training, students will be able to:

Understand the basic physical principles of radiographic testing.

Know the testing procedure and the inspection process referred to the equipment and films used.

Differentiate applications and the acceptance criteria applied.

Get familiar with the purpose of reference accessories to ensure the image quality and the quality of test performance in general.

Program

History

Basic principle

o Radiation

o Films

o Radiographic image quality

Equipment and testing materials

o Radiation sources

o Film systems

o Image quality indicators

o Film viewing equipment

Testing procedure

o Selection of testing parameters

o Test arrangements

o Film processing

o Film evaluation

Applications and acceptance criteria

o Scope

o Weld inspection

o Indications

o Acceptance criteria

o Test report

Reliability, quality of test results

o Test performance

o Film viewing

o Film examination

o NDT personnel competence

o Safety aspects

Certificate

On completion of the training program, the student will be awarded:

A Certificate of NDT – Radiographic Testing, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of NDT – Radiographic Testing is obtained after completion of the course and passing the online test.

Over 50 years ago, a social psychologist Douglas McGregor of MIT published a book outlining his research of two contrasting management styles: Theory X and Theory Y.  

He argued that Theory X, based on hierarchy and power, was an outdated authoritarian “top-down” way of managing people. Theory Y, he proposed, was an improved, alternative method of management, one that was more participative and synergistic.

• Define Theory X and Y management styles 

• Describe Theory X and Y from the management’s and worker’s perspective 

• Differentiate between Theory X and Theory Y managerial styles

Sales effectiveness is the process of identifying and utilizing the right sales activities to generate the best sales outcomes. Your definition of a successful sale will depend upon your product, service, corporate goals, and objectives. Companies measure their effectiveness in a variety of ways: increased profit, new product sales, or shortened sales cycle. Successful sales organizations share a commitment to defining, measuring, and optimizing all of the components of their sales process in order to consistently achieve strategic goals. 

• Build an effective sales process   

• Measure your sales process  

• Practice the customer-centric sales approach

How much time do you spend developing your leadership succession plan? As older leaders begin to retire at greater rates, the 2018 Deloitte Millennial Survey discovered that 65% of potential millennial leaders feel unprepared to take their places. Forbes reports that by 2025, 75% of the workforce will be made up of millennials. These statistics suggest that there’s a leadership crisis on the horizon. Designing a strategy and framework to direct leadership development is mission critical for every organization. Training—and retaining —emerging leaders in your company should be a top priority. Understanding what team members want and expect from an employer will help you develop the right programs and systems to keep your talent engaged in learning, growing, and contributing to your organization.

• Retain your talented resource   

• Design a leadership development framework   

• Create a culture of learning

Presentation 

This training course describes the inclining test and lightweight measurement procedures. Inclining test is a test performed on a ship to determine her stability, lightship weight and the coordinates of her centre of gravity. The test is applied to newly constructed ships greater than 24 metres in length, and to ships altered in ways that could affect stability.

Objectives 

On completion of the training, students will be able to: 

Get familiar with the stability of vessels at sea. 

Know the forces involved in the movement of ships. 

Know the types of inclination and equilibrium. 

Understand how and when to perform an inclining test or lightweight check. 

Know the precautions to be taken to perform or witness such tests

Program

Intact stability 

o Introduction to stability and trim 

o Transverse intact stability 

o Characteristics of GM 

o Free surface effect 

o Trim and stability booklet 

Inclining experiment 

o Test description 

o The general condition of the ship 

o Inclining weights 

o Pendulums 

o Means of communication 

o Documentation 

o Inclining test procedures 

o Acceptance and exemptions 

Lightweight measurement 

o Test description 

o Lightweight measurement procedures 

Precautions to be taken to perform or witness these tests

Certificate 

On completion of the training program, the student will be awarded the following qualifications:

o Certificate of Inclining Test and Lightweight Measurement awarded by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Inclining Test and Lightweight Measurement, issued by Bureau Veritas Solutions Marine & Offshore, is obtained after completing the course and passing the qualification examination. 

Leadership education is an ongoing process. Your success will increase when you invest time in studying leadership models and characteristics, reading about great leaders, putting your knowledge into practice, and then evaluating the results. It takes different skills and abilities to successfully lead small and large teams. In this course, you will get familiarized with many advantages and disadvantages, as well as the best practices to be adopted to lead small and large teams successfully.

• Identify the strengths and challenges of large and small groups

• Examine the best practices for leading small teams

• Examine the best practices for leading large teams

Organizations are changing, and so are our offices. The new age millennials are shifting toward the virtual world. More and more organizations use virtual teams to meet corporate goals. This has created the need to determine how best to manage and lead these virtual groups. 

Traditional methods of managing on-site groups don’t work with remote workers, because virtual teams are most often composed of workers who are spread over a varied geographic and cultural expanse and communicate, for the most part, electronically. Future Workforce Report states that 63 percent of companies utilize virtual workers, but only 57 percent have standards in place to manage the process. 

In this lesson, you will learn to effectively guide teams that they rarely see face-to-face.

• Establish requirements 

• Build mutual trust with your virtual team 

• Communicate frequently with them

Presentation

This training course covers the requirements of SOLAS Convention concerning the safety equipment of cargo ships. It includes the documentation required on board, life-saving appliances, firefighting equipment, the safety of navigation, safety equipment in general and additional requirements for tankers.

Objectives

On completion of the training, students will be able to:

Know the documentation required to be available on board and understand the requirements of the STCW Convention for safe manning crew members. 

Understand the requirements concerning personal life-saving appliances, survival crafts, rescue boats, and launching and recovery arrangements.

Understand the requirements for fire protection, fire detection and fire extinguishing systems, and get familiar with the specific requirements for the carriage of dangerous goods.

Know what are the navigational equipment and appliances required to ensure the safety of navigation and get familiar with other safety equipment required on board.

Understand the additional requirements applicable for tankers and get familiar with inert gas systems

Program

Module 1 – Documentation on Board

Module 2 – Life-Saving Appliances

Module 3 – Fire Fighting Equipment

Module 4 – Safety of Navigation

Module 5 – Safety in General

Module 6 – Additional Requirements for Tankers

Certificate

On completion of the training program, the student will be awarded:

A Certificate of SOLAS Safety Equipment, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of SOLAS Safety Equipment is obtained after completing the course and passing the online test.