Course catalogue

The workforce in most of the organizations has a mix of four generations. Individuals from the Baby Boom era are moving closer to retirement, while a new generation of workers, Generation Z, are entering the business world. Different cultural events and forces have so distinctly molded the Baby Boomers, Generation X, Millennials, and Generation Z that their approaches to work vary greatly. In this lesson, you will learn that strategic leaders seize the opportunity to leverage the wisdom and experience of the oldest generation and the entrepreneurial, technological, and ideological strengths of the younger generations to prepare their organizations for the future.

• Identify the similarities of all generations 

• Learn to lead the generationally diverse team 

• Build the bridge between these generations

With the chaging markets and customer needs, there has been a lot of change in the companies missions and hence the leadership styles. Modern leaders don't only tell people what to do, but they now also listen, collaborate, and encourage growth among their team members. In this course Dr. Jagdish Sheth discusses some of the key habits of sucessful leaders.

At the end of this course, you will be able to:

Explain the trait of being organically driven as a good habit of successful organizational leaders.​

Understand how great companies and their leaders blend work and play.​

Describe how successful organizational leaders adopt the concept of non-traditional marketing.​

Equipment safety is an essential aspect of any workplace, particularly in industries that use heavy machinery and tools. It refers to the measures and procedures put in place to ensure the safety of workers operating equipment, as well as those who are in the immediate vicinity. Equipment safety is important to prevent accidents, injuries, and fatalities that can result from the improper use of machinery and tools. By following proper safety procedures and protocols, workers can help prevent accidents and injuries, and ensure a safe and productive workplace.

In this course, you will:

• Identify the common mistakes in equipment safety at work

• You will assess the risks associated with using equipment and the mitigation of those risks, and

• You’ll describe the dos and don’ts of equipment safety for workers and the importance of Personal Protective Equipment (or PPE)

Historically, in the United States, affirmative action came into play to protect the rights of minority groups. Today, affirmative action policies are not compulsory in every workplace, however, companies whose work is contracted by federal governments in the United States are required to have affirmative action policies in place. There are many conflicting views on affirmative action however, diversity, inclusion and equality play a similar role in creating balanced workplaces. Diversity is extremely important in today’s world, ensuring that needs of all ethnic and minority groups are represented and met.

In this course, you will learn:

• The need for affirmative action in today’s context

• The meaning of affirmative action with respect to business

• To correctly identify the applicability of affirmative action

• How to implement affirmative action policies in the workplace

• Advantages and disadvantages of affirmative actions

There are a lot of disagreements on what and which skills are required to make leaders successful; thus, effective management is one of the most challenging skills to teach. The best managers always have authenticity and empathy in their management style. What is that and why it is necessary will be discussed in this course.

This training is meant for:

• Anyone

The primary needs of a warehouse are; means of storage (building, space), material handling equipment(pallet racking, forklifts, loading docks), and people (material handlers, leadership, administrative). These are just the basic needs. There are thousands of material handling alternatives, warehouse configurations, and pallet racking options. Warehouses are outfitted to suit the needs of the business. The primary goal of the warehouse is to safely and efficiently handle the flow of goods for an organization.

Warehouses store all different types of goods that require different space, temperature, and material storage requirements. Floor storage, vertical pallet racking, and cold storage are different types of storage. Warehousing functions, equipment, and people should add value to the products through efficiency. Optimizing warehouse operations is a primary objective and goal for any warehouse leader.

Welcome to Project Scheduling and Budgeting! In this course you will discover the steps to schedule a project, the key factors that comprise a project schedule and the various steps and tools you can use to schedule a project.

Then we will move on to project budgeting. We all know that budgeting for expenses must be done carefully and as accurately as possible. In this course, we will explore all the different methods and tools used for budgeting in project management.

Well-being in the workplace refers to a situation where employees feel physically and mentally well to contribute to their maximal potential at work.

This training is meant for:

• Anyone

Holding a meeting without a clear agenda is like taking a trip without a map.

-Marsha Egan, A success strategist and CEO of The Egan Group 

Did you know that the average American professionals attend over 60 meetings a month? About 39 percent of the meeting attendees doze off during these meetings. Another source claims that 50 percent of meeting time is wasted. These statistics probably don’t surprise you. In fact, they might even confirm some of the reasons you dread meetings. You may also have been a part of meetings that have discussions on unrelated topics. This course will help you learn how to make meetings productive.

• Create a meeting agenda 

• Identify the influence of the agenda during and after the meeting

Understanding customer motivation is both a science and an art. Purchasing decisions are based on a wide variety of rational and emotional factors. Besides becoming familiar with motivational models—the sales process and typical purchasing behaviors—you should also practice ongoing customer research. This research will help you identify changes in markets, competitors, products, and customer motivations. The more you understand the underlying principles that determine buying decisions, the more you will be able to satisfy existing customers, attract new ones, and develop the products and services they want.

• Explain the factors that influence purchasing decisions

• Determine how customers make buying decisions

• Use research methods/tools to understand customers

Companies are recognizing the importance of diversity and inclusion in the workplace and are making efforts to ensure that everyone feels included, regardless of their race, gender, age, or background. By doing this, they are creating a culture of acceptance and respect, which can go a long way in fostering a positive work environment, especially for women.

This training is meant for:

• Anyone

We often tend to think of learning as something that happens exclusively within an academic environment. Learning, however, is a lifelong process that is crucial for one’s personal and professional growth. In an era as dynamic as the 21st century, it is important to continuously learn so that one can keep up with the fast-changing world. Even in a workspace, employees need to take responsibility to upskill themselves. Furthermore, according to Deloitte's High-Impact Organization Design research, high performing organizations take decisions that enhance human capabilities and enable workforce mobility. They are always adopting new ways of working that foster passion in the workforce.

This training is meant for:

● Business Leaders

● Business Consultants

● HR Leaders

● Trainers

● Entrepreneurs

● Anyone who is interested in learning about continuous learning

In this course, you are going to:

● Understand the meaning of continuous learning

● You will recognize the importance of continuous learning in upskilling your workforce, and

● Understand how to support continuous learning in the workplace

The principles that determine how a person reacts in a certain situation define that person’s workplace ethics. It is also defined as the belief that states hard work and integrity showing moral benefit adds strength to human character. It is a set of values centered on the importance of work and manifested by determination or desire to work hard.    

Workplace ethics ensures honesty, respecting the code of conduct, exhibiting good conduct, and strong moral principles.

• Identify the elements to establish the structure of ethical behavior   

• Enlist values to set the tone of cementing trust    

• Identify ways to reward ethical behavior at the workplace

As a person at a leading position, have you ever assessed your effectiveness as a coach? Although, coaching your team is the most underrated roles you play, it is the most important role too. This course addresses the five strategies used by effective coaches. Assess your skills against these five strategies and enhance your abilities to sharpen your coaching skills.

• Listen more to your team and talk less 

• Provide timely feedback to your team 

• Set up your team to win 

• Cheer your team 

• Provide your team with the right resources

Kurt Lewin a German-American psychologist, defined himself and his contributions within three lenses of analysis: applied research, action research, and group communication were his major offerings. One of the Cornerstone models for understanding organizational change was developed by him and is referred to as ""Kurt Lewin's three-stages of Change.

This model breaks into three-stages: Unfreeze, Transition, and Refreeze. In the ""Unfreeze"" stage, an organization prepares for the change. In the ""Transition"" stage, the change takes place and in the ""Refreeze"" stage, the change becomes solidified as the new norm.

• Describe the need for change

• Identify the three stages of Kurt Lewin’s change model

• List the activities in the unfreezing stage

• Explain why communication is important in the transition stage

• Explain the importance of refreezing

Side hustles are quickly becoming a popular new way of working. The gig working culture is almost synonymous with freestyle or independent working. Following Covid 19, we may see a significant increase in people seeking new avenues of work that will provide them with more flexibility and independence than the traditional 9 - 5 job. So, what is it that makes gig working so popular? Let's dig deeper into this module and learn more about the gig economy, how it works, and how to make a career out of it.

In this course, you will:

● Understand what the gig economy is and identify types of gig workers

● Examine what needs to be done to become a gig worker

● Understand the advantages and disadvantages of gig working

Safe injection practices are guidelines created to ensure injections are performed in a way that prioritizes patient and healthcare personnel safety. Safe injections practices also ensure that waste is disposed of in a way that minimizes dangerous waste. Any organization that deals with injections for medicine administration should clearly outline safe injection practices to prevent the transmission of bloodborne disease.

By the end of this course, you will:

• Identify unsafe and safe injection practices

• Identify procedures susceptible to unsafe injection practices

• Understand the aseptic technique for safe injection

Marketing is the process of getting potential clients or customers interested in your products and services. In this course Dr. Jagdish Sheth discusses the 4 A's of marketing. 

At the end of this course, you will be able to:

Understand what differentiates the concept of 4A’s of Marketing from the traditional concepts.​

Explain the reasons behind marketing not delivering the expected value to the companies.​

According to a Deloitte report, 70% of companies with international operations view consolidation as a critical accounting function. The global revenue for mergers and acquisitions (M&A) amounted to $2.2 trillion in 2020, indicating the increasing trend of businesses acquiring and consolidating with other companies. Effective consolidation management can result in a range of benefits, such as streamlined financial reporting processes, reduced accounting costs, and improved efficiency. Conversely, poor consolidation management can lead to inaccuracies in financial reporting, compliance issues, and reputational damage.

This training is meant for:

• Business Leaders
• Business Consultants
• Entrepreneurs
• Trainers
• HR Executives
• Anyone who is interested in learning about subsidiaries